Terms & Conditions – Matoodi Natural Skincare
Crafted with care, shared with trust — these terms help us serve you better.
Welcome to Matoodi Natural Skincare. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
General Information
This website is owned and operated by Matoodi Natural Skincare.
Throughout the site, the terms “we”, “us”, and “our” refer to Matoodi.
By visiting our site and/or purchasing something from us, you agree to these Terms & Conditions.
Products & Services
- All our products are handmade using natural ingredients
- We strive to display product details accurately (color, texture, results)
- However, results may vary from person to person
⚠️ Our products are not intended to diagnose, treat, cure, or prevent any disease.
Pricing & Payments
- All prices are listed in INR (₹)
- We reserve the right to change prices at any time
- Payments are processed through secure third-party gateways
- We do not store your payment details
Orders
- Once an order is placed, you will receive confirmation via email or SMS
- We reserve the right to cancel or refuse any order (e.g., stock issues, incorrect pricing)
- In case of cancellation, a full refund will be issued
Shipping & Delivery
- Orders are processed within [X–X] business days
- Delivery timelines may vary based on your location
- We are not responsible for delays caused by courier services
Returns & Refunds
- Due to the nature of our products, we do not accept returns for used items
- If you receive a damaged or incorrect product, contact us within [48 hours]
- Refunds/replacements will be processed after verification
User Responsibilities
By using our website, you agree:
- Not to misuse or harm the website
- Not to attempt unauthorized access
- To provide accurate information when placing orders
Intellectual Property
- All content on this website (text, images, logo, branding) belongs to Matoodi
- You may not copy, reproduce, or use our content without permission
Limitation of Liability
- We are not liable for any allergic reactions or skin sensitivities
- Customers are advised to do a patch test before using any product
- Use products at your own discretion
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or policies.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.
Contact Us
For any questions regarding these Terms, please contact us: