Privacy Policy
At Matoodi, we believe that care should be gentle — not just for your skin, but for your trust as well. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect a few details to serve you better:
- Personal Information: such as your name, email address, phone number, and shipping/billing address when you place an order or contact us.
- Order Details: products purchased, preferences, and transaction details.
- Technical Data: like your IP address, browser type, and device information to improve your browsing experience.
We collect only what is necessary — nothing more.
How We Use Your Information
Your information helps us nurture your experience with Matoodi:
- To process and deliver your orders smoothly
- To communicate updates, offers, or important information
- To improve our website, products, and services
- To provide customer support when you need us
We use your data with care and intention — never for anything unrelated.
Sharing Your Information
We respect your privacy deeply.
Your information may be shared only with trusted partners who help us operate our website and services (like payment processors or delivery partners). These partners are required to keep your information safe and confidential.
We never sell your personal information.
Cookies and; Gentle Tracking
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Offer a smoother browsing experience
You can choose to disable cookies anytime through your browser settings.
Data Protection
We take thoughtful steps to protect your information:
- Secure systems and trusted platforms
- Limited access to personal data
- Continuous effort to keep your data safe
While no method is 100% perfect, we do our best to protect what you share with us.
Your Rights
You always remain in control of your information.
You may:
- Request access to your data
- Ask us to update or correct your information
- Request deletion of your personal data
Simply reach out to us, and we’ll support you.
Third-Party Links
Our website may sometimes include links to other websites. We are not responsible for their privacy practices, so we encourage you to review their policies as well.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements or changes. Updates will be posted here with a revised date.
Contact Us
If you have any questions or concerns about your privacy, feel free to connect with us:
Matoodi Natural Skincare
Email: matoodinatural@gmail.com
Phone/WhatsApp: 9833233705
With care, always
Matoodi — Nurture your beauty from nature.